Innovative training opportunities for workers in operations management centers based on Polish experience

Abstract

Aim: The field of law enforcement requires a quick response to new challenges and the use of technical innovations. Most of the authors of the study spent a week at the Police Academy in Szczytno, Poland, during which they learned about a simulation software that improves the existing skills of those working in operations management centers in a virtual system environment. This study aims to present this to the domestic professional audience.

Methodology: The experience is shared by presenting the operation of the foreign system visited and at the same time by reviewing the domestic practice.

Findings: It contains proposals that, based on useful experiences, are aimed at renewing domestic professional training. The training also assumes the transfer of theoretical and practical knowledge.

Value: In our country, this can be effectively implemented with the cooperation of two organizations, and the Polish technology and the related training methodology can be incorporated into the Hungarian training system if required by top management.